Contact Us

We’re here to help with anything about your Royal Pop watches and lanyards — orders, sizing, shipping, or returns.

Customer service hours

Our team is available Monday to Friday, 9:00 AM – 6:00 PM. Messages received outside these hours will be answered on the next business day.

Before you reach out

You may find a quick answer on one of these pages:

• Shipping — delivery options, timeframes, and tracking.
• Returns & Exchanges — how to return or exchange an item.
• Conditions of Sale — payment, orders, and warranty.

Send us a message

For order questions, please include your order number so we can help you faster.

Email us